{{i('Contact Support Form')}}

{{i('Choose an application')}}

{{i('You must select an application to continue')}}

{{i('Choose terminal')}}

{{i('You must select a terminal to continue')}}

{{i('Please note')}}

{{i('Before proceeding, you need to:')}}

{{i('To remove all indicators from the graphs, right-click on the problem graph -> Object list -> All objects. Delete.')}}

{{i('Service tab, global variables, delete all.')}}

{{i('Restart terminal, set the required indicator.')}}

{{i('If the error persists, click Next, otherwise just close this page.')}}

{{i('In order to understand the problem, we need to get from you a .log file with the latest date from the Experts tab')}}
{{i('Instructions for obtaining the file:')}}
  • {{i('Open terminal')}}
  • {{i('Go to the experts tab')}}
  • {{i('Click the right mouse button and select open file location')}}
  • {{i('Attach a file for the date when the problem occurred')}}

{{i('Upload the file in .log format')}}

{{i('Upload the file in .set format')}}

{{i('Choose timeframe')}}

{{i('To continue, you must select a timeframe')}}

{{i('Describe the problem')}}

{{ attachment.name + ' (' + Number((attachment.size / 1024 / 1024).toFixed(1)) + 'MB)'}}

{{i('Fill in all fields marked in red, and upload 1 or more screenshots.')}}

{{i('Thank you for the error message, it is assigned the number')}} {{report_number}}. {{i('We will fix it within 24 hours.')}}